Shipping policy
Battle Bunker Shipping Policy
At Battle Bunker, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines our shipping procedures, delivery times, and associated costs to ensure you have a clear understanding of our process.
Shipping Methods and Costs:
- Standard Shipping: Delivery within 5-7 business days. Shipping costs will be calculated at checkout based on your location and the weight of your order.
- Expedited Shipping: Delivery within 2-3 business days. Expedited shipping options and costs will be displayed at checkout.
- Overnight Shipping: Next business day delivery. Overnight shipping options and costs will be displayed at checkout.
Order Processing Time:
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email once your order has been shipped, including tracking information.
Shipping Locations:
- We currently ship to addresses within the United States.
- International shipping is not available at this time.
Tracking Your Order:
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can use this tracking number to check the status of your delivery on the carrier’s website.
Delivery Times:
- Delivery times are estimates and may vary depending on factors such as carrier delays, weather conditions, and holiday periods.
- Battle Bunker is not responsible for delays caused by shipping carriers or other circumstances beyond our control.
Shipping Address:
- Please ensure that your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If you need to change your shipping address after placing an order, please contact us immediately at support@thebattlebunker.com. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order is processed.
Damaged or Lost Shipments:
- If your order arrives damaged, please contact us within 5 business days of receiving the shipment at support@thebattlebunker.com. Provide your order number and photos of the damaged item(s).
- If your shipment is lost in transit, please contact us at support@thebattlebunker.com. We will work with the carrier to locate your package or issue a replacement if necessary.
Shipping Restrictions:
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Some products may have shipping restrictions due to size, weight, or regulatory requirements. Any such restrictions will be noted on the product page.
Contact Us:
If you have any questions or concerns about our Shipping Policy, please contact our customer service team:
Battle Bunker Customer Service Email: support@thebattlebunker.com