Returns + Exchange Policies
Steel Shield Refund Policy
At Battle Bunker, we believe in the strength of our products and the satisfaction of our customers. That’s why we’ve forged the Steel Shield Refund Policy—a straightforward promise to have your back, no matter what.
Here’s the thing:
When I buy a product and there’s an issue, I expect the issue to be resolved. That’s just the way I run my company. I believe you deserve the same level of trust and respect, and I’m happy to offer that to you.
– Austen Alexander, Founder
Here’s how it works:
-
Not satisfied with your purchase?
Simply send us an email at [your email address]. Let us know what’s wrong, and we’ll make it right. -
Choose your resolution:
- Refund: If the product isn’t what you expected, we’ll refund your purchase in full—no questions asked.
- Replacement: Prefer to give it another shot? We’ll send you a new product, free of charge.
-
No hoops to jump through:
No complicated forms, no endless wait times. It’s as simple as contacting us, and we’ll take care of the rest.
Your satisfaction is our mission, and with the Steel Shield Refund Policy, you’re protected every step of the way. It’s our way of ensuring you can trust in the quality and integrity of Battle Bunker.